FAQ

Postage
Unfortunately our postage calculator can overcharge for multiple purchases. We will of course refund the over payment immediately.
International postage up to 500g is approx $28-$30 tracking provided. 7-10 business days
We also offer express post 3-5 business days (price depends on destination)
Australian postage depends on the product and weight.
How long before I receive my order

lf your order is a gift and needs to be delivered by a certain date please contact us before purchasing. Some items are kept in stock but most custom orders and embossed items are processed as soon as possible. This time can vary from 2 – 14 days and is unpredictable. Delays will vary at peak times such as christmas and fathers day.

Is my purchase guaranteed

Yes we back all our products but sometimes we aren,t perfect. lf your pouch loses a stud or for any other fault please contact us so we can advise the best way to remedy the issue.

Returns
We don,t accept returns – for embossed items unless incorrectly embossed .
– change of mind
lf there is an issue with your purchase please contact us via the website and we will endevour the sort it asap